Planned release of the Ricoh Intelligence Application (RIA) - US

Scheduled Maintenance Report for RIA

Completed

The scheduled maintenance has been completed.

Posted Sep 04, 2026 - 12:00 JST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 04, 2026 - 11:00 JST

Scheduled

The Ricoh Intelligence Application (RIA) is scheduled for a planned update for the US region.

Schedule:

Date & Time: September 3rd, 2026 at 10:00 PM EDT / September 4th, 2026 at 02:00 UTC (Sept 4th, 09:00 AM ICT)

Impact:

While no extended downtime is expected during this release window, customers may experience brief interruptions in service when connected clients reconnect locally.

Posted Aug 29, 2026 - 04:09 JST

This scheduled maintenance affected: US Data Center (Website / Client Portal, Core API Services, Administrative Portal, Integrations / Webhooks).