[NA] Service Outage

Incident Report for RIA

Resolved

The incident has been resolved.

We apologize for any inconvenience this may have caused and thank you for you patience.
Posted Sep 04, 2026 - 12:27 JST

Investigating

We are receiving a high number of alerts. The RICOH Intelligent Automation Customer UI might be inaccessible. We are investigating the issue with the highest priority. Updates will follow on this channel.
Posted Sep 04, 2026 - 12:04 JST
This incident affected: US Data Center (Website / Client Portal, Core API Services, Administrative Portal).
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